Returns
How to Request a Return
As we do not currently have an automated returns system, please contact us by email to initiate a return.
Email: team.hurriyah@gmail.com
Please include the following information in your email:
-
Your full name
-
Order number
-
Item(s) you wish to return
-
Reason for return
We will review your request and provide return instructions if approved.
Refunds
Once your return is received in its original packaging and inspected, we will notify you of the approval or rejection of your refund.
If approved, your refund will be processed to your original method of payment within a reasonable timeframe.
Non-Returnable Items
Certain items may not be eligible for return due to hygiene or safety reasons. These will be clearly stated on the product page where applicable.
Shipping Costs
-
Return shipping costs are the responsibility of the customer unless the item is faulty or incorrect
-
Original shipping costs are non-refundable
Late or Missing Returns
Any return requests made after 14 calendar days from delivery will not be accepted.